Billing Terms & Condition
1. Introduction
These Billing Terms and Conditions govern the payment and billing practices for purchases made on the 247 Garden Shop website (www.247gardenshop.com.au). By making a purchase from our store, you agree to abide by the terms outlined in this document.
2. Pricing
All prices listed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, once you have placed an order, the price for that order will remain fixed.
3. Payment Methods
We accept payment via credit card, debit card, PayPal, and other payment methods as specified on our website. Payment must be made in full at the time of purchase. We do not offer credit or installment payment options.
4. Billing Information
You are responsible for providing accurate and up-to-date billing information, including your name, billing address, and payment details. Failure to provide accurate billing information may result in delays or cancellation of your order.
5. Authorization
By providing your payment information, you authorize us to charge the total amount of your order to the payment method provided. You also authorize us to charge any additional fees or charges incurred as a result of your order, such as shipping fees or taxes.
6. Order Confirmation
Upon successful payment, you will receive an order confirmation email containing details of your purchase. Please review your order confirmation carefully and contact us immediately if you notice any discrepancies or errors.
7. Cancellations and Refunds
You may cancel your order within 24 hours of placing it, provided that the order has not yet been shipped. To cancel your order, please contact our customer service team. If your order has already been shipped, you may return the item(s) in accordance with our Returns Policy.
Refunds will be issued back to the original form of payment within 10 business days of approval. Please note that refunds are subject to a 15% restocking fee and the deduction of the original shipping cost.
8. Disputes
If you believe that you have been incorrectly charged or that there is an error with your billing, please contact our customer service team immediately to resolve the issue. We will investigate any billing discrepancies promptly and work with you to reach a satisfactory resolution.
9. Changes to These Terms
We reserve the right to make changes to these Billing Terms and Conditions at any time without prior notice. Any updates or amendments to the terms will be posted on our website. It is your responsibility to review this document periodically for any changes.
10. Contact Us
If you have any questions or concerns about our Billing Terms and Conditions, please contact us:
Chat availability: 9am - 5pm
Email: matt@247gardenshop.com.au
Phone: +61406704974
Address: 299/183 City Road, Southbank
ABN: 86 746 793 050
Thank you for shopping at 247 Garden Shop. We are committed to providing you with a seamless and secure payment experience. If you have any feedback or suggestions regarding our Billing Terms and Conditions, please don't hesitate to reach out to us.