Privacy
1. Introduction
At 247 Garden Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information in accordance with the Privacy Act 1988 (Privacy Act) of Australia.
2. Collection of Personal Information
When you interact with our website or make a purchase, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. This information is necessary to process your orders, provide customer support, and improve your shopping experience.
3. Use of Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Customize and improve our products and services
- Send promotional offers, newsletters, and marketing communications (with your consent)
4. Disclosure of Personal Information
We may share your personal information with third-party service providers who assist us in fulfilling orders, processing payments, delivering packages, and managing our website. These service providers are contractually obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.
We may also disclose your information when required by law, to protect our rights or property, or to prevent fraud or other illegal activities.
5. Data Security
We take reasonable measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. Our website is secured with SSL encryption to ensure the security of your data during transmission. We also employ physical, electronic, and procedural safeguards to protect your information stored in our systems.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content and advertisements. These technologies may collect information about your browsing behavior, preferences, and device characteristics. You can manage your cookie preferences through your web browser settings.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You can also choose to opt out of receiving marketing communications from us by unsubscribing from our mailing list or contacting us directly.
8. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child, please contact us immediately to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically for updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:
Chat availability: 9am - 5pm
Email: matt@247gardenshop.com.au
Phone: +61406704974
Address: 299/183 City Road, Southbank
ABN: 86 746 793 050
Thank you for entrusting us with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience at 247 Garden Shop. If you have any feedback or suggestions regarding our Privacy Policy, please don't hesitate to reach out to us.
